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CFC is a longtime advocate for affordable gas, electric, water and telephone services and a vigorous regulatory system that protects consumers. We regularly represent the rights of California consumers before the Public Utilities Commission – to protect our right to high quality utility services at reasonable rates.

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Hot Topics
TracFone’s “get out of jail free” legislation
April 8th, 2013
TracFone is sponsoring a bill that would give public utility companies, individuals, and private corporations the ability to not be responsible for their actions, if they claim that CPUC staff advised them.
CFC supports bill creating oversight and transparency of CPUC giveaways
December 19th, 2012
Senator Jerry Hill, D-San Mateo, was joined by Richard Holober, Consumer Federation of California, and representatives from The Utility Reform Network (TURN), at a press conference today to unveil legislation that would prohibit the California Public Utilities Commission (CPUC) from giving away millions of dollars in ratepayer money to third parties without oversight and transparency.
AT&T and Verizon's Deregulation Bill
Phone companies like AT&T and Verizon are supporting SB 1161 (Padilla) to undermine a government watchdog agency’s ability to investigate unfair advertising practices, inflated fees on phone bills, phone service outages, privacy violations and other consumer complaints.
AB 1830 Provides Mobile Home Park Residents with Water Service Rate Protection
Assembly Bill 1830 (V.M. Pérez) enables the California Public Utilities Commission to provide mobile home park residents with safeguards against unreasonable water service rates.
CFC Supports AB 1197 - Public Utilities Whistleblower Protection
In light of the 2010 gas transmission pipeline explosion in San Bruno, the need for additional safety regulations is clear. Part of this effort to increase safety must include providing sufficient protections to whistleblowers who report safety concerns to the CPUC.
CFC Supports AB 1124 - Low Income Energy Efficiency Program
AB 1124 would state the intent of the legislature to allow the use of ratepayer energy efficiency funds for improvements to heating and water systems in multifamily rental apartment buildings.
LA Times Report: California Public Utilities Commission could get pro-consumer majority
by Marc LifsherLos Angeles Times
January 7th, 2011
Gov. Jerry Brown may make as many as three appointments this month to the state's top regulatory agency. Critics say the PUC has been overly friendly to the state's three big electric utilities in recent years.
Consumer Federation of California Applauds ALJ Proposed Decision Denying Utilities’ Big Business Discount
by Richard HoloberConsumer Federation of California
November 18th, 2008
The Consumer Federation of California (CFC) applauded the just issued proposed decision by the Administrative Law Judge (ALJ) denying a request by PG&E, Southern California Gas and San Diego Gas and Electric to shift $90 million onto the gas bills of California homeowners and residential users, in order to give big industrial gas customers a price break.
Governor Signs SB 780 - Telephone Services Funding for Rural and Under-served Areas
by Consumer Federation of California
September 24th, 2008
SB 780 allows for the continued funding of a program paid for by all customers of home and cellular telephone services to protect rural and underserved areas of the state from outrageous phone bills.
Watch Your Telephone Bill Skyrocket in 2009 - Phone Company Monopolies Seek to Lift Price Controls
by Lex Wodke, Staff AttorneyConsumer Federation of California
September 15th, 2008
What happens to people who aren’t poor enough to get subsidized phone service, aren’t rich enough to pay whatever the telephone companies decide to charge and don‘t live in an area where they can get another carrier with 911 service?
CFC urges Governor to sign bill to protect tenants in foreclosed properties - VETOED BY GOVERNOR
by Zack KaldveerConsumer Federation of California
CFC urges Governor to sign AB 1333 (Hancock) - a bill that will protect tenants in foreclosed properties and help keep families in their homes.
CFC sponsored telecom privacy bill killed in Assembly
by Richard HoloberConsumer Federation of California
July 19th, 2008
AB 3011 would have closed a glaring loophole in California privacy law. Winning consumer protection is a multi-year effort, and we’ll keep moving this concept forward until the responsibility to protect cell phone records is placed where it belongs – with the telecommunications companies.
CFC urges EBMUD to keep the water on for tenants in foreclosed properties owned by unscrupulous landlords
by Zack KaldveerConsumer Federation of California
EBMUD has an opportunity to set an example for the State Legislature to follow by continuing what you so rightly started: protecting tenants who, at no fault of their own, are being threatened with illegal evictions and loss of water service.
Tell the Public Utilities Commission: Don’t raise my gas bill to give big business a rate cut!
June 12th, 2008
The California Public Utilities Commission is holding hearings on a proposal by PG&E, SCG, and SDGE to shift $100 million onto the gas bills of California homeowners and residential users, in order to give big industrial gas customers a price break.
CFC Opposes Bill to Make Telecom Company Mergers Easier
April 8th, 2008
CFC opposes SB 1389 because it would create a broad exemption for California telephone corporations - eliminating a critical statutory protection for consumer choice.
CFC Opposes "Direct Access" - Say no to a repeat of the 2000 energy crisis.
by Alexis Wodtke, Staff Attorney Consumer Federation of California
April 2nd, 2008
Remember the energy crisis in 2000. Get ready for a repeat. CFC has joined other consumer groups in opposing another experiment in making electric markets "competitive."
CFC letter protesting rent paying tenants having water shut off by landlords...
by Zack KaldveerConsumer Federation of California
March 20th, 2008
We have seen the toll that foreclosures take on families and individuals, and we shudder to think of the added humiliation that people who pay rent on time and are respectful of the properties where they live, must feel when their water is suddenly shut off.
California PUC Shortchanges Limited English Phone Consumers
by Richard Holober, Executive DirectorConsumer Federation of California
August 1st, 2007
Regulations adopted last week by the California Public Utilities Commission fall short of protecting limited English speaking consumers from misleading advertising by telephone companies.
Telecomm Industry $$ Sink Cell Phone Consumer Protections
by Zack KaldveerConsumer Federation of California
June 8th, 2007
On June 7th, Senate Bill 831 (Lowenthal), our legislation to establish a sorely needed minimum standard of cell phone consumer protections - including cancellation rights and pro-rated early termination fees - was defeated in a close Senate floor vote.
CFC Sponsored Cell Phone Consumer Bill Moves Through Senate
by Zack KaldveerConsumer Federation of California
May 4th, 2007
On April 24th, cell phone users came one step closer to winning critical consumer protections after the Senate Energy, Utilities and Communications Committee approved Senate Bill 831 (D- Lowenthal).

Breaking News
Record $2.25-billion fine recommended in San Bruno explosion
by Kate MatherLos Angeles Times
May 7th, 2013
A division of the CPUC recommended that the agency levy a $2.25-billion penalty against PG&E for the deadly 2010 explosion in San Bruno.
Sacramento plans solar-powered 'smart' parking meters
by Tony Bizjak and Ryan LillisSacramento Bee
April 29th, 2013
Seven years after introducing parking kiosks downtown, Sacramento officials say it's time for an even more expansive upgrade of downtown parking, starting with solar-powered parking meters that drivers can pay via cellphone.
California PUC says it's making changes
by Steven HarmonSan Jose Mercury News
April 25th, 2013
A week after it was excoriated for its lax safety and regulatory culture, the CPUC claimed to have made strides in turning things around in a report it filed with a legislative committee.
Lawmakers demand PUC leadership change
by Wyatt Buchanan San Francisco Chronicle
April 18th, 2013
Lawmakers grilled the executive director of the CPUC, saying they see no progress on safety issues since the deadly San Bruno blast, and called for a change in leadership at the agency.
PUC report blasts agency's 'anti-safety attitude'
by Torey Van OotSacramento Bee
April 17th, 2013
State lawmakers are poised to blast the CPUC after a scathing report that questions the agency's commitment to safety.
T-Mobile dropping cellphone contracts
by Associated PressUSA Today
March 25th, 2013
T-Mobile USA, the struggling No. 4 cellphone company, is ditching plans centered on familiar two-year contracts in favor of selling phones on installment plans.
FCC backs consumers in unlocking cellphones
by Edward WyattNew York Times
March 5th, 2013
For a decade consumers have been able to keep their cellphone numbers even if they switched their wireless carriers. The Obama administration and FCC said consumers should be able to switch carriers and keep their actual phones.
California probe recommended into oversight of trillions of dollars in utility ratepayer money
by George Avalos San Jose Mercury News
February 20th, 2013
The state legislative analyst recommended that auditors probe whether regulators are properly overseeing accounts for utility projects totaling trillions of dollars.
California energy customers could get $1.6 billion in refunds
by Dale KaslerSacramento Bee
February 19th, 2013
California electricity consumers could get refunds totaling $1.6 billion because of excessive rates charged during the initial phase of the energy crisis, the Public Utilities Commission said today.
California ballot prop would force state takeover of utilities
by Chris ClarkeKCET.org
February 8th, 2013
The measure would abolish investor-owned power companies and replace them with the publicly owned California Electrical Utility District.
AT&T rates skyrocket since deregulation
by James TempleSan Francisco Chronicle
January 18th, 2013
In 2006, the CPUC voted to allow AT&T and other companies that provide local telephone service to raise prices at will...its prices are now the highest among the four competitors.
State audit rips California utilities commission for fund errors
by Kevin YamamuraSacramento Bee
January 17th, 2013
In a scathing new review of the CPUC, the Department of Finance found widespread budget errors and inaccurate fiscal predictions of fees that consumers pay each month.
Mixed bag of rates for PG&E customers to start 2013
by Mark GloverSacramento Bee
January 3rd, 2013
Pacific Gas and Electric Co. said that residential customers will see a significant decline in natural gas rates and a modest increase in electric rates to kick off 2013.
Mercury News editorial: PUC ruling benefits PG&E at ratepayers' expense
San Jose Mercury News Editorial
December 28th, 2012
In its latest and perhaps greatest outrage, the PUC ruled that PG&E can profit from the deadly 2010 San Bruno blast that killed eight people and destroyed 38 homes.
Crackdown on car cellphones
by Bill LindelofSacramento Bee
December 27th, 2012
Nearly 3,000 drivers were caught breaking cellphone rules during a crackdown in Sacramento County and dozens of other police jurisdictions throughout Northern California.
PG&E customers get bill for gas rebuild
by Jaxon Van DerbekenSan Francisco Chronicle
December 21st, 2012
PG&E customers will pay nearly two-thirds of the $1.8 billion to upgrade natural-gas pipelines, which were exposed as potentially unsafe by the 2010 explosion in San Bruno.
California legislators, consumer groups call upon CPUC for greater oversight and accountability of telecom industry practices and mergers
by Two Countries-One VoiceSacramento Bee
December 4th, 2012
"It is important that we empower the CPUC to hold public hearings and engage in rigorous reviews of mergers that may impact consumer rates and access to reliable services," said Richard Holober, Consumer Federation of California.
Premature play against phone regulators
San Francisco Chronicle
September 27th, 2012
Gov. Brown has until Sunday to veto a bill that would eliminate regulatory oversight of Internet phone service in California - and could eliminate nearly all telephone regulation in the state. The sooner he says no, the better.
Bill aims to improve water rights for mobile home park residents
by Bernice YeungCalifornia Watch
August 31st, 2012
A bill the state Legislature approved this week that is headed to Gov. Jerry Brown's desk would allow mobile home park residents who have been charged excessive water rates by their landlords to seek restitution.
Don't block Internet phone regulation
San Francisco Chronicle
August 18th, 2012
The Assembly needs to shoot this bill down in order to send a strong message to the telecommunications industry that they cannot use a backdoor status quo bill to deregulate the basic services of the future.


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