Privacy Policy

The Consumer Federation of California (CFC) and the Consumer Federation of California Education Foundation respect your privacy. We do not collect personally identifiable information on our web site unless you choose to give it to us via an e-mail message, an online form, by responding to an action alert, or by making an online contribution.

The CFC and the CFC Education Foundation share certain resources, including website resources. The CFC and the CFC Education Foundation collaborate on consumer issues and may share information with each other regarding persons who contact our website or our offices. We do not share with others any personally identifiable information about individuals who contact us, except as outlined in this policy.

Some features of this website may ask for your name, address, email address and other contact information. The information we collect is intended to help us improve the content of our site, to process your on line donations, to provide you with accurate information about your elected and appointed officials, to maintain our contact with persons who are interested in consumer issues, to forward your messages on public policy issues to decision makers, and to provide government officials and their staffs with necessary information about who is speaking out on a particular issue.

We may on occasion refer persons who contact us with information about a consumer issue to a regulatory agency to an attorney or to the news media, provided you specifically authorize us to share your contact information. Information that you provide to us is stored on a database maintained by a contractor with restrictions on sharing it with third parties. Information from online donors is shared with our online merchant account transaction processor and with our bank, also with restrictions on sharing it with third parties.

On occasion, we may conduct a coordinated campaign with one or more allies. In a coordinated campaign, we may share with allies who direct their correspondents to an action alert on our website the names and email addresses of individuals who took action using our website. We would disclose in an action alert the names of allies participating in a coordinated campaign.

We do not sell, rent, share or otherwise disclose personally identifiable information regarding persons who contact us, unless required by law or for the limited purpose of processing your transaction.

Our web server may place cookies on your computer containing information you have given us (for example, your address or zip code). These cookies are designed to allow us to provide you more focused information on issues (for example, information on how to contact your lawmakers, based on your address or zip code). These cookies are nonessential to the working of the site, and you may block them from being placed on your computer without any loss of site functionality.

Our web server also collects anonymous information that we use to help diagnose problems with our server and to track web traffic on our site. E-mail addresses and other personally identifiable information regarding visitors are not available to us unless you choose to contact us via e-mail or online form.

If you have any questions or concerns about this privacy policy, please feel free to contact us by email at mail@consumercal.org, online via our online form, or write or call us: 

Consumer Federation of California 
1107 9th Street, Suite 625 
Sacramento, CA 95814
Phone:  (916) 498-9608